Your user adoption training covers the strategies, tactics, approaches and methodologies you need to know in order to drive and sustain effective use of software. It gives you the knowledge and skills you need to move beyond ineffective change management efforts to instead deliver an effective user adopton program that gets results.
The user adoption training is available in several format (online, virtual delivery and in-person). All of the training programs contain access to these core training courses.
Course Description: This module provides participants an understanding for how IT project success is shifting from a cost focus (on-time, on-budget delivery) to value creation (ROI) focus.It will provide a context for understanding the organizational elements that affect user adoption (UA) and the implications for how to drive and sustain adoption of IT systems..
Course Description: This module examines traditional approaches to change management and identifies the strengths and limitations of these approaches for driving and sustaining user adoption.
Course Description: This module introduces new concepts for driving, accelerating and sustaining user adoption to serve as the basis for identifying and structuring activities required for effective user adoption projects.
Course Description: This module introduces new concepts for driving, accelerating and sustaining user adoption to serve as the basis for identifying and structuring activities required for effective user adoption projects.
Course Description: This module identifies the different roles, goals, rewards, and performance expectations and team dynamics of various stakeholder groups on IT projects (vendors, IT department, users, etc.) that affect IT project implementations and user adoption.
Course Description: This module examines how user adoption efforts can be conducted before the technology goes live. Participants learn strategies to change user behaviors early in projects, which better prepares end users to adopt the technology once it goes live.
Course Description: This module examines specific actions to accelerate user adoption during the critical first 6 – 12 months after the initial go-live.
Course Description: This module examines how long-term adoption activities are different than those conducted during the period immediately following the initial system deployment (go-live).
Course Description: This module examines where and when your stakeholders get value from software. It identifies how to align the sources of value and reviews the impact that different levels of usage and diffusion have on the amount of value that is created.
Course Description: This module identifies the goal for stakeholder interactions and how to structure and engage your stakeholders to achieve the outcome you want. Effective engagement techniques are presented.
Course Description: This course Help CSMs move beyond 1-way communication, phone calls and emails to better engage with stakeholders by developing extremely effective tools, processes, collateral and playbooks for better engaging with hard to reach stakeholders.
Are you ready to learn how to improve user adotion? Learn morea about our training programs and then signup online or contact us get more information.
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